Ping-Pong of Appreciation

I breathe appreciation. It is my life-giving force.
It comes naturally to me to notice and affirm beauty in people, relationships, situations and environment, no matter how dark or tough it gets. And I spontaneously express appreciation, joy and gratitude, acknowledging and valuing others, and adding value with my humble bit. This happens so naturally that I never thought about it, until when a dear friend light-heartedly remarked – “were you a trained Tennis or Badminton player … I notice how you skilfully land appreciation”.

Lo and behold – she was so right because I used to represent my school at state level for table-tennis, and was a back-up member of the school badminton team. Some unconscious at work. But I had never thought of my favourite sport of Table-Tennis/Ping-Pong as a metaphor of behavioural exchange.

Our light banter apart, my friend’s remark set me thinking – how often in relational space, we are playing Ping-Pong of reactivity to each other’s views/feelings that we disagree with or disapprove. The energy that we create in the process is dysfunctional and unhealthy for all. Imagine two people engaged in an intense discussion and throwing points and counter-points at each other. Even if their discussion is on important and serious matter, and grounded in facts and logic, consider the energy that is getting generated in their relational space with ping-pong of reactivity.

That said, the energy exchange between people is inevitable because of the behavioural transactions in the relational space. There is bound to be a ping-pong game of psychological stimuli to each other. And if it is inevitable that people react to each other and get affected by each other – wouldn’t it be so much more worthy if we were to choose to create positive affect towards and with each other.

Imagine once again the same two people engaged in intense discussion, albeit with the difference that seeing beyond their obvious differences, they choose to notice and acknowledge each other’s wisdom and good contribution in taking the discussion forward in mutually useful direction. How would such a relational space look and feel like!

Even when you disagree or feel strongly about what the other person is contending – it is likely that you agree or like in parts the point that the other person is making.

Would you like to choose to notice what works and what better/new/different is possible?

Without getting passive towards or conceding to valid points of differences, would you like to choose to notice the positive intent and affirmative energy that others bring in, and return the same with all of yours. As Virginia Satir wisely remarks –

“Feelings of worth can flourish only in an atmosphere where individual differences are appreciated, communication is open and rules are flexible”

What a wonderfully charged game it would be if the players are cheering and positively challenging each other, rather than jeering at each other or reacting only to each other’s fault-lines. One or the other has to win in the end. Question is what feeling you want others to carry once the game is over. I would like the player on the other side to go home thinking – “she lost/won with grace, and remembered to appreciate my moves and my game“.

The poetic Principle of Appreciative Inquiry invites us to mindfully make a deliberate choice about what we study, inquire into and engage with.

If life is a game of Ping-Pong, would you like to choose to serve and return authentic appreciation!

With Appreciation & Light
Neena Verma, PhD, PCC

Dream Catcher … Appreciative Coaching Metaphor

I find the metaphor of ‘Dream Catcher’ quite fascinating in the context of the role played by an ‘Appreciative Coach’ for deep transformational coaching. The legend has it that a ‘Dream Catcher’ is a magical web that allows only the good dreams (aka … Client’s strengths, hopes, aspirations, empowering beliefs, helpful memories etc.) to enter through its sacred centre-hole, whereas the bad dreams (aka … Client’s anxieties, doubts, fears, pains, bad memories etc.) get entangled in the threads & the twigs on the sides, only to die with the first ray of the Sun (aka … Client’s expanding awareness and insightful self-emergence).

Among some others, my coaching practice has two sacred norms that inspire me to stay – (a) mindful of my own emerging dynamics and keep emptying myself; and (b) inspired by the metaphor of ‘Dream Catcher’ in my endeavour to be an ‘Appreciative Coach’. It helps me stay curious, offer appreciative presence, generative listening, facilitative questioning etc. AI principles are my guideposts in this endeavour …

Poetic Principle … the belief that “we can choose what we study” makes it easy and elegant to help the Client reframe and perceive their situation with new eyes.

Simultaneity Principle … the belief “inquiry is intervention” inspires such coaching questions that affirm & amplify strengths, potential & possibility-focus.

Anticipatory Principle … the belief that “images inspire action” helps the Client focus on his/her affirmative dreams and aspirations.

Constructionist Principle … the belief that “words create worlds” helps the Coach paraphrase & reframe Client’s narrative into a self-empowering one.

In what way are you being the ‘Dream Catcher’ for your clients.
Share your views & stories.

With Appreciation & Light
Neena Verma, PhD, PCC

Coaching Invocation … What is being sought

Coaching is known to be about questions. For me these questions are invocations to the Client (Coachee) for deep exploration of coaching goal at a manifest level and ‘Self’ at a deeper level.
Very often in coaching, clients are looking for a quick solution to a pressing problem, or a sounding board to vent out their pent-up emotions, or even someone supposedly better to validate their thought process. This is especially so in corporate/managerial context.

A coach is not a solution-provider, and definitely not a sooth-sayer or agony aunt. To be honest to his/her role and ethics, a Coach must be able to help the client delve deep into what really is s/he seeking. A coaching session without real, deep coaching intent and question, may end up being a coffee-table conversation. Interesting and creative … may be ; yet not inspired or ‘creative enough’.

It is a sacred job for the Coach to help the client explore deep and articulate well the purpose of his/her exploration. Doing so in an authentic, curious way, may actually help the client discover things larger, higher and deeper than his/her immediate manifest worries/doubts. This exploration is an essential touchstone of the first phase (Invocation) of my IDEA framework of Appreciative Coaching.

Many a times, such an authentic exploration involves or impacts discovery of inherent values, beliefs or underlying issues. And needless to say, this itself may sometimes prove to be the answer to the hitherto un-articulated question that client was unconsciously delving on. The risk for the coach is that this may end the coaching relationship (and therefore ‘business’) much before its expected (or intended) closure. Are we courageous and honest enough to take that risk and do what our ethics and competence are called to do! Or it is easier and possibly ‘accepted way of doing business’ and therefore OK to work at surface and manage to satisfy the client at his/her level of expectation/exploration. I must put a caveat here … I am in no way suggesting that the Coach should suggest or infuse in the Client a goal that is not his/her own. I am instead asking us to invoke & help the client explore & articulate well his coaching need and goal, rather than delivering at surface level in our hurry to close the work & bill the session.

Sadly I see/hear more and more stories about the latter type of work. Sadly indeed … for when the Coach remains a mere service provider than being a truly transformational catalyst … the Client does not learn, change or grow deep. The flip side is that when the Client learns, changes or grows deep … so does the Coach.

What is a similar or like-impact invocation that you have found useful!
Shall curiously await your response & reflection.

With Appreciation & Light
Neena Verma, PhD, PCC

AI Constructionist Principle … Words Create Worlds

We use language not just as a medium to know, understand or describe the world we live in. We use language not just to make sense of the life or events happening around. We use language as much to shape and create the world, as we know and understand it.

Indeed, reductionist and evidence based methods would have us believe … we believe what we see.

YET … the organic life and dynamic science show … we see what we believe.

Power of words and language is to be seen, felt and lived in the relational worlds we create & co-create around us, not just at individual but as much at organizational, community, societal, human-universe levels. Organizations emerge and thrive in the conversations & the stories that fill organizational space. And organization change occurs through storytelling, and human communication.

  • What words are creating your world …
  • What questions are influencing your discovery …
  • What conversations are sculpting your relationships …
  • What stories are inspiring your personal, social & organizational life …

With Appreciation & Light
Neena Verma, PhD, PCC